eLiquid: All eLiquid is final sale. There are no returns nor exchanges with any and all eLiquid.
eCigs/Mods: We will honor a 15 day manufacturer defect from time of delivery. We must be notified of any and all issues within 15 days of receiving the products. An RMA# will be issued to you. You will be responsible to ship back the items in question to us. We must receive the items within 7 days of receiving the Returned Merchandise Authorization Number (RMA#). Please contact us at firstname.lastname@example.org.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund within 3 days of receiving the RMA.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.